Refund policy

We have a 30-day satisfaction guarantee, which means you have 30 days after receiving your item to request a refund if your are not satisfied with your purchase. To be eligible for a refund, you'll need proof of purchase and the items will need to be posted back to our business address. Please note that we will only refund the value of the items purchased - shipping costs will not be reimbursed. 

Type Strong is not liable for any undelivered orders due to the customer typing the incorrect delivery address. This is the customer's responsibility, so please take care to type the correct delivery address.

To request a refund, you can use our contact form or alternatively you can send an email to 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.